Why doesn't my asset have colors?
There are two different ways to provide color data for a mesh asset -- T...
Can multiple photogrammetry projects be uploaded to a single asset?
You may have several buildings or other structures on a single site with...
Why did my upload to fail to process?
  We've discovered a bug with the integrated Metashape uploader.   A fix...
Why is my Nira scene empty?
This can happen if you upload a single OBJ file that is extremely large ...
How do I delete an asset?
Click on the trash icon next to the asset on the asset listing page.   ...
Why is my asset upload listed as Stalled?
Nira will label your upload as "Stalled" in situations where your networ...
How to identify and upload missing texture files
If any portion of your asset has a purple and yellow checkered pattern o...
How to identify and fix unassigned textures
If any portion of your asset unexpectedly has a solid color (usually whi...
I uploaded assets during my Nira trial. What will happen to my assets after start my subscription?
I uploaded assets during my Nira trial. What will happen to my assets af...
How does Nira accelerate uploads?
All file data is checked in real-time to intelligently avoid uploading ...
DJI Terra: XML setting must be enabled to export camera data
Nira will display the following message if you attempt to upload a DJI T...
DJI Terra 3.7.0 and newer may export corrupt .obj files
DJI Terra 3.7.0 and newer will export .obj files with corrupt geometry i...
How to fix invalid RealityCapture coordinate system settings
Nira will display the following error if you attempt to upload .obj file...