Custom Logos and White Labeling

You have several options for Custom Branding and White Labeling with Professional, Business, and Enterprise accounts.

To upload your company logo, log in with an Admin user, click on the Hamburger button (top left) from your dashboard, then click on "Branding".

Custom Branding (included with Professional, Business, and Enterprise plans):

You can customize the Login page, Asset List Dashboard, Public Homepage, Preview Page, Asset Loading Splash Screen, and PDF reports to include your custom company logo, replacing the Nira logo.   Logos can be uploaded as an SVG (recommended) or PNG (use 32 bit images that include alpha for best results).

Examples of logo placement displayed below.

Log in page:

Asset List Dashboard:

Public Homepage Asset List:

Asset Preview Page:

Asset Loading Splash Screen (two different examples):

PDF Reports:

White Labeling (Enterprise plans only):

In addition to the Custom Branding, White Labeling allows for further customization. See example screenshots below.

Removal of "Powered by Nira" Watermark:

Removal of "Powered by Nira" PDF footer

Custom Domain: Login and Asset URLs:

You can choose a custom URL for logging in and sharing, for example :

Your login page can be: view.mycompany.com

An example asset URL can be: view.mycompany.com/<assetid>  <-- does not work, this is just an example an asset URL or embed link would appear as.

This feature, known as a custom domain, is included in the White Labeling package. With custom domains, all email notifications are directed only to the Admin profiles, ensuring that your users don’t receive emails directly from Nira.app.  When adding new users to your account, please remember to forward the login instructions to them or set a password for them manually and share it with them privately, so they’ll have access to log in. You can create new users and assign temporary passwords for them within the admin panel, for example:  view.mycompany.com/admin/users

Be sure to also ask your users to change their password after logging in if you create one for them.  Alternatively, you can enable SSO (Single sign-On) for a more seamless user authentication system.

Guest accounts that are logged into custom domains will have the Help icon removed from their dashboard.  The Help icon will still be visible to all users that have upload privileges (i.e., Admins, Team Members, and Contributors).

Keep in mind that while custom domains remove the Nira name from URLs, your data will still be stored on Nira servers.  If you'd like to store your data on your own hardware, or for more details on data storage, please refer to the help article: https://help.nira.app/hc/en-us/articles/30489017221787-Where-is-my-data-stored

White Labeling FAQ

Q: Which of my users will receive a white labeled experience?

A: The white labeled experience is built exclusively for visitors that have Inspection Link or View-only access. To be more specific, the following types of visitors to your site will receive a white labeled experience:

• Any logged-in user account with a role of External Guest that has been given View Only access to an asset on the Users tab of an asset (More Info)

or

• Anyone without a user account that is visiting one of your assets that is set to Password Protected or Publicly available on the asset's Visibility Tab (More info).

or

• Anyone without a user account that is visiting one of your assets using an Inspection Link (More Info).

The following will not receive a white labeled experience:

• Any logged-in user account with a Team Member, Contributor, or Administrator role (i.e. any user with the ability to upload)

or

• Any logged-in user account that has been given Edit capabilities on an asset using the Share options of an asset (More Info)

Therefore, when testing out the white label experience, please double check that you're only testing with a scenario listed by the first set of bullet points above. Also, when testing the Publicly Available, Password Protected, and Inspection Link scenarios, it's usually easiest to use the Private browsing or Incognito tab features of Chrome, Safari, or Firefox to ensure that you're not accidentally logged in with a Nira user account of some kind.

Q: How are user email notifications handled on an organization with white labeling?

A: On a white labeled Nira organization, any email notifications that would have normally been sent directly to an External Guest user will instead be sent to the administrators of the organization. This is done in order to maintain the white labeled experience. As an example, when a new External Guest user is invited to a white labeled Nira organization, the invitation link will be emailed to the Administrator users rather than being emailed to the Guest user. An administrator user can then pass along the invitation link using a separate email or another communication method of their choice.