Billing
Cancellations, Invoices and Billing Help
- Billing: your plan and subscriptionSubscription plan and cost on the Billing page: update payment details, see invoices, check credit balance and plan usage, and add users or storage.
- Pricing and storagePricing for storage on Individual and Professional plans: base triangle, texture and photo storage, add-on prices, and what happens when you exceed it.
- Change your payment methodAdd a new card or remove an old one from the Billing page, and set the new card as your default payment method.
- Switch from monthly to annual billingAsk Nira support to move your subscription from monthly to annual billing, and what to send and which saved billing method is charged.
- View and download invoicesOpen the Billing page, view your invoice list, and download any invoice or receipt as a PDF.
- Cancel your planCancel your subscription from the Billing page, see when your billing cycle ends, and leave a reason for canceling.
- Trial end, cancellation, or missed payment: data retentionTrial, cancellation or missed payment: Nira keeps your data at least 30 days after a trial or subscription ends, and paying then restores access.
- Failed card paymentsFix a declined credit or debit card by re-adding it in the billing portal, setting it as default, and paying any failed invoices.